Position Title:
Switchboard/Receptionist
Placement Station: Islamabad
Reporting Line:
Admin/HR Executive
Qualification:
Bachelors degree is preferred
Experience &
Abilities
A minimum of 3
years of related professional experience,
strong communication
and customer service skills are required. Proficiency in English
will be a definite
plus.
Job description:
Duties includes
but not limited to the following;
- Front Desk
Coordinator – Manages the company’s lobby area. Directs all visitors,
including vendors, clients, job candidates and customers. Ensures
completion of
paperwork, sign-in and security procedures. Handles
special administrative
projects, as well as overflow work from department
and executive assistants.
- Receptionist –
Greets visitors and performs general administrative duties. Also may
assist other administrative staff with overflow work, including word
processing,
data entry and internet research tasks.
- Switchboard
Operator – Places, receives and routes a high volume of calls through
an
electric switchboard. Supplies information to callers, relays messages and
announces visitors. Record and compile complete data for controlling and
billing
requirements.
- Office Assistant –
Performs basic clerical tasks. Operates basic office equipment.
Sorts,
proper diary and routes incoming materials.
- Mail Assistant –
Sorts and distributes incoming and outgoing mail. Operates manual
and
electrical mailing equipment.
- Data Entry
Specialist – Inputs information from a variety of sources into a
computer
database.
- Customer Service -
Maintains customer friendly relationships with visitors by
handling their
questions and concerns and/or directing to the concern person etc.
with
speed and professionalism. Performs data entry and uses software
programs.
Also may require research skills to trouble shoot customer
problems. Excellent
communication abilities are essential.
- As
assigned by the supervisor
